Stay connected with your customers in the right channels for the right moments for better customer service, higher efficiency, and more sales.

All Channels

Rep powers SMS, online chat, Facebook Message, Email, Voice, in-app messaging all from a single interface.

Simple pricing for a platform that pays for itself   

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Try free for 30 days

$79

Premium

per user/month, billed annually

Premium has all the core features of Rep


Shopify integration

Product catalog integration

Sales metrics & attribution

Outbound messaging & bulk send

Multi-channel integrations

Team workflows & efficiency tools

Reporting dashboard & CSV export

Early access to new features releases

In-app/email support

Get Started

Shopify Integration 

Your customer profile, order history, and product catalog at your fingertips. 

Cross-channel Follow-up

Stay in touch after they leave

Rep supports SMS text messaging, email, Facebook Messenger, and other channels from a single interface, so you can schedule follow-ups and provide clienteling service wherever your customers are. 

Text your customers when their package delivers to make sure they love it. Check in about that special event they told you about. Send personalized product suggestions and styling tips.

All Channels in One

Talk to your shoppers

Some customers want to chat on your site, some want to text you from their phone, and some still want to email you. No matter how your shoppers to talk to you, Rep brings these conversations together into one unified platform.

Reporting & Sales Attribution

Get smart with Rep insights

With Rep’s reporting and sales analytics, you will know exactly how much business your chats are generating and which agents are leading the way. You'll also see average response times across agents and channels. Best of all, our leaderboard and real-time sales attribution alerts will keep your reps motivated! If your team works on commission, tracking online sales has never been easier. 

Customer Profile & Order History

Know who you're talking to

Pull in your customer data scattered across systems to deliver the most personalized and efficient shopping experience. Rep integrates with your ecommerce platform, Segment, and internal systems to expose a 360 degree view of your customer alongside every conversation.  

Product Catalog & Draft Orders

Sell your products

With Rep's product catalog and inventory integration, you can say "Here, try this on!" across any channel and offer a concierge-level service with measurable revenue uplift.  

Email. Chat. Text.

Built for Shopify  

Rep increases customer lifetime value for online stores across verticals. Join our early customers in transforming the online shopping experience.

starting at

$149

Enterprise

Contact us for a quote

per user/month, billed annually

Enterprise includes everything in Premium, plus:


Integration support for your ecommerce platform

Segment integration

Reporting API

Dedicated account manager

Dedicated Slack channel for support & project collaboration

Setup & training

Insight into Rep product roadmap

Growing community of ecommerce leaders that rely on Rep

Sales Focused 

Drive revenue with proactive chat, cross-channel follow-up, draft orders, and sales metrics.

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Join our customers in transforming the online shopping experience.  15 minutes to get going.

Request your 30-day free trial. No credit card required.

Get Started

Email. Chat. Text.

Built for Shopify  

Stay connected with your customers in the right channels for the right moments for better customer service, higher efficiency, and more sales.

Customer Profile & Order History

Know who you're talking to

Pull in your customer data scattered across systems to deliver the most personalized and efficient shopping experience. Rep integrates with your ecommerce platform, Segment, and internal systems to expose a 360 degree view of your customer alongside every conversation.  

All Channels in One

Talk to your shoppers

Some customers want to chat on your site, some want to text you from their phone, and some still want to email you. No matter how your shoppers to talk to you, Rep brings these conversations together into one unified platform.

Product Catalog & Draft Orders

Sell your products

With Rep's product catalog and inventory integration, you can say "Here, try this on!" across any channel and offer a concierge-level service with measurable revenue uplift.  

Cross-channel Follow-up

Stay in touch after they leave

Rep supports SMS text messaging, email, Facebook Messenger, and other channels from a single interface, so you can schedule follow-ups and provide clienteling service wherever your customers are. 

Text your customers when their package delivers to make sure they love it. Check in about that special event they told you about. Send personalized product suggestions and styling tips.

Reporting & Sales Attribution

Get smart with Rep insights

With Rep’s reporting and sales analytics, you will know exactly how much business your chats are generating and which agents are leading the way. You'll also see average response times across agents and channels. Best of all, our leaderboard and real-time sales attribution alerts will keep your reps motivated! If your team works on commission, tracking online sales has never been easier. 

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