Jul 5, 2024
7 Best Cold Calling Software Solutions to Close More Deals in 2024
Want to increase your efficiency and get more leads in 2024? Our shortlist of the best cold calling software solutions will do the trick.
Helpful Summary
Overview: We review the seven best cold calling software for 2024, emphasizing how these tools can enhance lead generation and sales efficiency. ServiceBell is highlighted for its outbound features and pipeline-building capabilities.
Why Trust Us: ServiceBell's Allbound platform has proven results, with our case studies showing faster lead responses and increased conversion rates.
Why It Matters: Using the right cold calling software can automate repetitive tasks, integrate seamlessly with CRM systems, and provide robust analytics, leading to better efficiency, enhanced lead management, and data-driven decisions.
Action Points: Screen the seven options we’ve reviewed and see how ServiceBell Outbound stands out as the only one with an inbound-aware dialer that guarantees you more leads without stress.
Further Research: Check out the ServiceBell blog to discover ways to convert first-party intent into a pipeline.
Looking for the Best Cold Calling Software Solutions?
Cold calling could be just that – cold. You keep calling prospects and getting a few or no leads. Yet, 60% of sales reps meet their quota.
What’s the deal?
They understand it’s a game of numbers, and that game can only be won with the right tools.
That’s where cold calling software comes in. It helps you automate your processes, generate more leads and close more deals.
And when you choose an effective cold calling software like ServiceBell , it can be a game-changer.
Let’s get to business and check out the top 7 cold-calling software that can help you bring in new clients quickly.
But first…
Why Listen to Us?
Our allbound sales tools at Servicebell have helped numerous sales teams easily reach more prospects, generate leads, and close more deals. Case studies show our clients achieving higher conversion rates and faster lead responses by using our platform. A good example is Sila, a fintech software platform, that added $1 million to their pipeline in four months with ServiceBell.
Our clients bid permanent farewells to outdated lead information techniques and inefficient processes. And now, with ServiceBell Outbound they also enjoy more efficient workflows, improved call tracking, and better lead management. The result? Successful sales outcomes and increased revenue.
What is Cold Calling Software?
A cold calling software is a tool used by a sales team to automate and effectively manage their cold calling processes. The tool automates processes like dialing, call logging, and follow-up scheduling.
Why is Cold Calling Software Important?
It’s pretty obvious why anyone would prefer a cold calling software to manually performing all those monotonous tasks. However, let’s spell out some major benefits.
Improved Efficiency
The automation of routine tasks is one of the ways a cold calling software is important to a modern sales team. It frees teams from the hassles of repetitive tasks, enabling them to work more efficiently and concentrate on other essential activities.
Enhanced Lead Management
A cold calling software is often integrated with your Customer Relationship Management (CRM) system. This means all your lead information is in one location and becomes easily accessible, improving your lead management significantly.
Robust Analytics
Analytics are essential for every business operation, and cold calling is not left out. This software provides comprehensive insights into how well calls perform, leading to data-based decision-making.
Criteria to Consider When Choosing a Cold Calling Software
Choosing the best cold calling for your team could be a hard nut to crack. Not to worry, here are criteria to look out for when choosing a cold calling software.
Auto-dialing features: The automated dialing feature automatically dials telephone numbers from a specified list. It can also take a prerecorded message. This feature saves the time that would normally be used for manual dialing and generally improves call management.
CRM integration: Cold calling software should smoothly integrate with your CRM. This helps to synchronize your data and make them easily accessible. With this integration, team members can manage customer information better and easily track new leads.
Call analytics: Analyzing the performance of your cold calls is non-negotiable in this ever-evolving and competitive sales sphere. That's why the software you’re choosing must have analytic capabilities. This feature lets you know the performance of your calls, how efficient your agents are, and the effectiveness of your campaigns.
7 Best Cold Calling Software for Increased Conversions
We’ve made it easier for you to choose software that will boost your team’s productivity and help you close more deals. Here are the top 7 cold calling software on the market right now.
Key Takeaways
To connect with high-intent accounts who engage with your website, choose ServiceBell.
For built-in CRM, choose PhoneBurner.
For automated email campaigns, choose Klenty.
For a personal AI assistant, choose RingCentral.
For effective lead and sales tracking, choose VannilaSoft.
For a unified messaging system, choose JustCall.
For seamless automation, choose Groove.
ServiceBell
ServiceBell offers robust allbound (inbound + outbound) solutions to enhance communication and engagement with leads and customers. As part of ServiceBell Outbound, we’ve recently developed the first inbound-aware auto-dialer on the market.
Our autodialer is fully integrated with our inbound tools–visitor identification and monitoring, ICP alerts, routing, and more. We also let you toggle between power dialing and AI parallel dialing to suit your team’s needs and preferences. This way, you can cold call leads at the right time, with the right message.
Relevant Features
Power Dialer: Easily upload a call list or connect a CRM like Salesforce, HubSpot, or Apollo and work through it in a sequence.
Parallel Dialer: You can dial up to 9 numbers at once to maximize your chances of a successful connection.
Voicemail Drop: Enables you to pre-record voicemails and instantly drop them into your prospects’ voicemail boxes. This is great for increasing your call volume and team efficiency.
DNC Tags: You can tell the tool to avoid certain numbers by adding a ‘Do not call’ tag to specific accounts and profiles.
Inbound-Aware: Enables you to cold call a prospect, bring them to the website and open a video call. This is a first-of-its-kind feature, available only on the ServiceBell platform. ServiceBell is the world’s first inbound-aware dialer. It connects you with high-intent accounts who engage with your website, and from there, you can add them to the dialer to call.
Virtual Salesfloor: This is a virtual space where your cold calling team can hang out and learn from each other. Teams and managers can listen to sales calls, and offer feedback.
Integration Options: With ServiceBell, you can easily integrate your sync list, recordings, transcriptions, sequences, etc., with platforms like Hubspot, Salesforce, Outreach, Salesloft and Apollo.
Pricing
ServiceBell Outbound is the plan that houses all our outbound dialing features. It costs $500/month for three users, with additional users charged at $200/month each.
ServiceBell Spotlight and Inbound are available separately, or you can bundle everything with our Go Allbound plan for $2,500 per month. This is how you can maximize the ROI of your outbound strategy with inbound-aware tools.
Pros & Cons
Pros
Multiple dialing modes
Inbound-aware
Conversion of first-party intent into a pipeline
Attractive and user-friendly interface
Comprehensive CRM integrations
Detailed data analytics
Top-notch customer support
Cons
No free trial
PhoneBurner
PhoneBurner is a dialer software that empowers sales teams for a more profitable outreach. This platform helps simplify call processes and follow-ups, resulting in improved conversions.
Relevant Features
Power Dialer: PhoneBurner has a power dialer that facilitates live connections and helps sales teams make multiple calls.
CRM: This software serves as a CRM for phone-focused sales reps. It also integrates with already established CRMs.
Reporting Tools: With PhoneBurner, you get robust analytics features that help to monitor and measure progress.
Pricing
PhoneBurner offers subscription-based pricing.
The Standard plan is $127 per month, billed yearly; the Professional plan is $152 per month, billed yearly; while the Premium plan is $169 per month, billed yearly.
Pros & Cons
Pros
Inbuilt CRM
Easy integration
Smooth onboarding process
Cons
Limited call recording storage
Limited inbound call features
No live chat support
Klenty
Klenty provides a systematic approach to cold calling, helping sales teams execute outreaches across multiple channels effectively. This cold calling software allows teams to follow up with context and initiate new conversations at scale.
Relevant Features
Multi-Mode Dialer: Klenty offers three main dial modes for sales teams to get more dials done – power, parallel and focus.
LinkedIn Automation: This feature lets you execute your LinkedIn outreach in a semi-automated mode.
Email Outreach Automation: Klenty helps sales teams automate cold emails and follow-ups.
Pricing
Klenty offers subscription-based pricing.
The Startup plan is $50 per month, billed yearly; the Growth plan is $70 per month, billed yearly; while the Pro plan is $100 per month, billed yearly. The Enterprise plan is available on a customized basis.
Pros & Cons
Pros
Personalized outreach
Automated email campaigns
Active support team
Cons
Integrations could be better
Erratic software performance
RingCentral
RingCentral leverages AI to improve cold calling communication processes. It helps sales teams make interactions smarter with real-time call notes and personalized conversation insights.
Relevant Features
Business Phone System: RingCentral has an AI cloud calling feature suitable for use across all devices.
Personal AI Assistant: On the RingCentral platform, you have access to an AI personal assistant that helps you take notes during calls and gives personalized insights
Messaging Feature: The chat and file-sharing feature that RingCentral offers promotes team communication and collaboration.
Pricing
RingCentral offers subscription-based pricing.
The Core plan is $20 per month, billed yearly; the Advanced plan is $25 per month, billed yearly; while the Pro plan is $35 per month, billed yearly.
Pros & Cons
Pros
Easy set-up and onboarding process
Seamless operations across all devices
Robust integration system
Cons
Weak customer support
Complex contracts
VanillaSoft
VannilaSoft is a queue-based sales engagement platform that offers step-by-step omnichannel outreach solutions to sales teams. With its features, teams can make more calls and work more effectively.
Relevant Features
Auto-Dialing: VannilaSoft provides auto-dialing for more team efficiency.
Lead and Sales Tracking: This software gives teams real-time sales insights that facilitate better decision-making.
Email and SMS Marketing: With VannilaSoft, you can create message templates send automated drip emails as well as automate your appointment reminders.
Pricing
VannilaSoft offers subscription-based pricing. Its user price starts from $110 per month.
Pros & Cons
Pros
User-friendly interface
Real-time sales insight
Effective data capturing
Cons
Occasional system lag
Lack of a specified caller ID
JustCall
JustCall is an all-in-one business communication platform that helps sales teams connect with prospects and customers. The software is loaded with features that help teams automate workflows.
Relevant Features
Versatile Dialer: JustCall offers the options of auto-dialer, predictive dialer and dynamic dialer modes.
AI Copilot: This feature gives actionable insights that help in understanding customer behaviors and improving call experience.
Messaging Features: JustCall lets you connect with prospects and clients across MMS, SMS and WhatsApp from one inbox.
Pricing
JustCall offers subscription-based pricing.
The Essentials plan is $19 per month, billed yearly; the Team plan is $29 per month, billed yearly; while the Pro plan is $49 per month, billed yearly. It also offers a Business plan that is available on a customized basis.
Pros & Cons
Pros
Unified messaging system
Comprehensive analytics features
Robust integrations
Cons
Erratic incoming call transfer
Less user-friendly interface
Groove.co
Groove provides a unified platform that helps sales teams to simplify and automate sales processes. With Groove, teams can scale their prospecting activities and increase conversions.
Relevant Features
Optimized Messaging System: With Groove, sales teams can build a GTM engine that facilitates cross-team collaboration.
AI-Assisted Selling: This software drives seller productivity and CRM adoption through automation and AI-assisted selling.
Flows and Plays: These features enable sales teams to automate lead follow-ups and expand accounts.
Pricing
Groove is now under Clari and fees are on request.
Pros & Cons
Pros
Seamless automation
Numerous templates
Efficient for email campaigns as well as cold calling
Cons
You have to join Clari to access it
Difficult learning curve
Drive More Conversions With the Best Cold Calling Software
Getting leads through cold calling is no mean fit. However, with the right cold calling software, your team can easily meet targets and save valuable time. As the world’s first inbound-aware dialer, ServiceBell helps you connect with high-intent accounts who engage with your website.
With ServiceBell Outbound, you’ll optimize your cold calling processes, reach more leads, create a great user experience and close more deals.
Schedule a demo today to get started!
