Nov 21, 2023

Install ServiceBell Widget on Dock.us Proposal/Quote Pages (Must-Read)

Install ServiceBell widget on Dock.us proposals/quote pages to engage prospects viewing your proposals.

🚨 WARNING: Dock is giving some users errors when adding the embed code.

To avoid any issues, please follow each step of this tutorial, exactly as shown:

1. Go to Settings → Widget → Install

2. Copy and paste your app key.
It should look something like this: “773123f77hbd64297938d34b517bf2829" ← This is just an example

3. Head over to Dock → Workspaces

4. Choose the workspace or template you’d like to embed ServiceBell into

5. Click “Add Section” → “Embed” → “Custom Code”

6. Paste in EXACTLY the following code snippet on Dock:

<script>  !function(w,d){function e(e,i){w.ServiceBell.q=w.ServiceBell.q||[],w.ServiceBell.q.push([e,i])}if(!w.ServiceBell){const i=function(i,...n){e(i,n)};["init","identify","dial","alert","bookMeeting","hide","show","expand","collapse","connect","disconnect","showPopup"].forEach((function(n){i[n]=function(...i){e(n,i)}})),w.ServiceBell=i}var s=d.createElement("script");s.id="service-bell-script",s.src="https://cdn.servicebell.com/main.js",s.async=1;var i=d.getElementsByTagName("script")[0];i.parentNode.insertBefore(s,i)}(window,document);  ServiceBell("init", "YOUR_CLIENT_KEY_HERE", { mode: "iframe-jit" });</script>

7. Replace the text between the quotes “YOUR_CLIENT_KEY_HERE” with the key you copied from the first step.
-> DO NOT use the embed script from the first step, only copy the key and paste it into the above code snippet to avoid errors.

7. Save the workspace/template and you’re done

8. To set up Dock proposal visitor live feeds, you can segment visitors based on the URL
-> Go to Automations → Segments
-> Choose “URL” + “Contains” + “dock.us

That’s it!

Now you (or your reps) can video call prospects viewing proposals in-real time, immediately after they open it.

Your sales cycle length will thank you.

Your first AI Sales Rep is waiting

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Your first AI Sales Rep is waiting

Your website should engage every visitor. Rep.ai can help.

Your first AI Sales Rep is waiting

Your website should engage every visitor. Rep.ai can help.

Your first AI Sales Rep is waiting

Your website should engage every visitor. Rep.ai can help.