Helpful Summary 

• Overview: We introduce you to seven promising JustCall alternatives for outbound dialing. 

• Why Listen to Us: Our allbound solution (which includes a powerful outbound dialer) is trusted by hundreds of GTM teams, including Mailmodo, Xenia, Sila, Pushpress, and more.

• Why it Matters: Choosing a robust alternative to JustCall can lead to better call quality, more reliable support, and smoother sales operations.

• Action Points: Consider the following JustCall alternatives—ServiceBell, Klenty, MightyCall, LeadDesk, ProspectBoss, Dialpad, and RingDNA.

• Further Research: Check out the ServiceBell blog to understand the different types of outbound dialers and get guidance on effective outbound calling strategies.

Looking For the Best JustCall Alternatives? 

While JustCall offers a decent outbound dialer, it has its fair share of limitations—subpar support, poor call quality, and glitches. Finding a JustCall alternative is your best bet if these issues are deal breakers.

In this ServiceBell article, we will introduce seven excellent JustCall alternatives for outbound dialing.  

But before we get into that…

Why Listen to Us?

Hundreds of GTM teams trust our allbound platform to shape their inbound and outbound strategies. Now, outbound dialing is a core part of our offering.

We tested tons of different outbound dialers to find the best ones, so you don't have to. We know what makes a great outbound dialer, and we'll share our insights with you.

What Is JustCall?

JustCall is a cloud-based business phone system loaded with features to empower sales teams, including:

• SMS and call routing

• Voicemail transcription

• Call recording

• Real-time analytics

• Integrations with popular CRM platforms like HubSpot, Salesforce, and Pipedrive

One of its standout features is its outbound dialing system. With JustCall, you have three dialing modes to choose from—power, dynamic, and predictive dialing. But that's not all. You also get access to a host of other valuable features like call analytics, automatic redial, onscreen scripts, and more.

Why Look for a JustCall Alternatives 

 Call Quality Issues

JustCall’s sound and call quality aren’t exactly the best. Tons of users complain that the audio quality is unreliable and sometimes even distorted. 

Plus, complaints of dropped calls and misdials are pretty common on sites like G2 and Capterra—not ideal in a fast-paced sales environment.

Technical Glitches and Lag

There have been reports of technical glitches and lag with JustCall's platform, leading to frustration for users trying to make calls quickly and efficiently.

Customer Support Concerns

Last but not least, JustCall’s customer support is a common source of complaints. One major issue is the lack of (or at least poor) onboarding for sales teams. Many users have reported feeling lost and confused when trying to set up the platform.

Additionally, there have been reports of slow response times and unhelpful support staff, making it difficult for users to troubleshoot issues and get timely assistance.

7 Best JustCall Alternatives to Consider 

1. ServiceBell

2. Klenty

3. MightyCall

4. LeadDesk

5. ProspectBoss CRM Dialer

6. Dialpad 

7. RingDNA

1. ServiceBell

ServiceBell is a platform designed to bridge the communication gap between you and your customers or prospects. Our outbound dialer is just one of the many ways we help streamline and enhance your sales processes.

What sets us apart is our allbound approach. We offer both inbound and outbound solutions that complement and enhance each other. For example, our outbound dialer can feed off the first-party intent data generated from inbound tools like visitor identification and monitoring.

When a high-intent client visits your website, our visitor detection system identifies them and brings them to your attention. You may then analyze them to see if they match your ICP. If they do, you can add them to your call list and connect without skipping a beat. 

Key Features

• Multiple Dialing Modes: Support high-volume call blitzes with AI parallel dialing, or opt for a higher-touch approach with our power dialing mode.

• Voicemail Drop: Leave pre-recorded voicemails to save time and ensure you connect with the right people, even if they don't answer the call initially.

• Gong Integration: Integrates with Gong to streamline call coaching and performance analysis.

• Do Not Call (DNC) Compliance: Built-in compliance features help ensure your outbound campaigns adhere to DNC regulations.

• Call Recording & Transcription: Record your calls for quality assurance, training purposes, and easy reference.

• Analytics & Reporting: Gain valuable insights into your outbound call performance through detailed reports and analytics.

• CRM Integrations: Seamlessly synchronize call recordings, contact lists, call sequences, and other data with popular CRMs like Salesforce and HubSpot.

• Virtual Sales Floor: Provides a virtual space for your sales reps to collaborate, discuss strategies, and maintain team camaraderie.

Pricing

ServiceBell Outbound (where you’ll find our outbound dialing features) starts at $500 per month for three seats. You can add additional seats for $200 per month each.

To maximize your outbound dialing, you can also add on ServiceBell Inbound or Spotlight (or bundle with our Go Allbound plan). This unlocks the full potential of ServiceBell by combining inbound and outbound features into an allbound platform.

Pros 

• Inbound aware 

• Beautiful and easy-to-use interface 

• Attention to security 

• Responsive customer support 

• Multiple outbound dialing modes 

Cons 

• No free trial 

2. Klenty

Klenty is a sales engagement platform with multiple outbound dialing options. It’s pretty flexible—you can choose between a power dialer for high-volume calling, a parallel dialer for efficient multi-line dialing, or a focus dialer for personalized, one-to-one interactions.

The focus dialer is a real eye-turner. In this mode, the system pulls everything relevant to the recipient—call scripts, research notes, and contact details—and presents them on-screen. This lets reps make calls with minimal distractions while still giving them full context.

Key Features

• CRM Integration: Integrates seamlessly with your existing CRM system to sync data, add dialing to your CRM interface, and enrich your calls with context.

• Automatic Transcription: Save time and improve follow-ups and note-taking by automatically transcribing calls.

• Local Presence: Increase your call connection rates by using local caller IDs that instill trust.

• Automatic Voicemail Drop: Leave pre-recorded voicemails to save time and ensure you reach the right people, even if they don't answer the call initially.

Pricing

Klenty offers tiered pricing plans starting at $50 per user per month. It also has options for growing teams and enterprise businesses alike.

Pros

• Easy to use 

• Multiple outbound dialing modes 

• Intuitive interface 

Cons

• Minor bugs and glitches 

3. MightyCall

MightyCall is another strong outbound dialing solution to consider. 

Unlike a traditional power dialer that simply works through your contact list, MightyCall automates contact selection using factors like lead quality and engagement level. This ensures that you reach the most promising leads first.

Key Features

• Seamless Integration: Integrates with your existing CRM system, keeping your calls organized and your data centralized.

• Call Recording with Smart Transcriptions: Record your calls and leverage keyword-based transcriptions to quickly identify critical details.

• Call Scheduling: Schedule calls based on your sales reps’ availability and maximize your ROI.

• Lead Management: Includes built-in lead management functionalities to nurture your leads and track progress.

Pricing

MightyCall offers a free trial that lets you test out the platform before committing. The Power plan (which includes the outbound dialer) starts at $40 per user per month. You can potentially save up to 25% if you pay annually. 

Pros

• Allows you to connect with the most qualified prospects first

• Easy to use

• Responsive customer support.

Cons

• Can be slow at times

• Limited reporting and call analytics

4. LeadDesk

LeadDesk is a comprehensive outbound dialer solution designed to supercharge your sales team's performance. It has a bunch of dialing modes that cater to different needs—including preview dialing, predictive dialing, power dialing, and progressive dialing. This gives you the flexibility to adapt your outbound strategy as needed. 

This JustCall alternative also guarantees crystal-clear audio and an impressive 99.95% uptime, so you can relax knowing that prospects are always receiving high-quality calls.

Key Features

• Call Length Flexibility: Handles calls of any duration, making it suitable for short check-ins or in-depth conversations.

• CRM Integration: Integrates seamlessly with popular CRM systems like Pipedrive and Salesforce.

• High-Quality Connections: Offers excellent call quality with features that guarantee clear audio and exceptional uptime.

• Follow-Up Tools: Manage and automate your follow-up processes to ensure no lead falls through the cracks.

Pricing

LeadDesk offers straightforward pricing, with paid plans starting at €99 per user per month. This includes all core LeadDesk features, 150 minutes of VoIP calling (single use), and instant setup. However, this plan is limited to teams of 2-5 users.

There are higher-tier plans with more features and higher user limits available (for a higher price).

Pros

• Easy to use

• Boosts agent productivity with multiple dialing modes

• Prioritizes high-quality call connections

Cons

• Predictive dialer may not route calls effectively

5. ProspectBoss CRM Dialer

ProspectBoss CRM Dialer takes a no-frills approach to outbound calling with its power dialer—it’s straightforward, but it gets the job done (and then some). 

One of the reasons ProspectBoss made this list is that it’s also a CRM platform. So, if you’re not keen on external CRM-outbound dialer integrations, this fully integrated solution could be a good fit. 

Key Features

• Local Outbound Dialing: Increase your chances of successful connections by displaying a local caller ID when contacting leads.

• Lead Prioritization: Create a hotlist of leads that are most likely to convert, and have the power dialer automatically call them first.

• Connect-to-Sell: Instantly connect with leads who fill out forms on your website to capitalize on their interest in the moment.

Pricing

ProspectBoss CRM Dialer offers tiered monthly pricing plans. Basic plans start at $85 per month for a single dialing line, with additional lines available at higher price points.

Pros

• Offers an integrated CRM

• Super simple interface

• Comes with pre-written scripts

Cons

• Call recording is not included

6. Dialpad

Dialpad is a modern outbound dialing solution with some excellent power dialing features. It integrates nicely with Salesforce (and other popular CRMs), so you can manage all your customer data from a single interface. 

Beyond that, it offers a suite of built-in AI features that can transcribe your live calls, analyze sentiment, offer suggestions on how to respond to leads, and even tell you what questions to ask.

  Key Features

• Call Recording: Record your calls for reference or to coach your sales reps on areas they need to improve on.

• Multi-Country Call Campaigns: Manage outbound calling campaigns across international borders with ease.

• Voicemail Dropping: Save time by instantly dropping pre-recorded voicemails.

• AI Features: Harness the power of AI for transcription and strategy.

Pricing

Dialpad offers tiered pricing starting at $70 per user per month. This basic plan provides access to core features like call recording and transcription. 

To unlock advanced AI features like real-time sentiment analysis and AI coaching, you'll need to upgrade to a higher-tier plan.

Pros

• Easy to use 

• Responsive customer support

• Offers real-time guidance and insights during calls

Cons:

• The platform lags sometimes

• AI suggestions are hit-or-miss

7. RingDNA

RingDNA offers an outbound dialer that promises to increase your outbound call connection rates by 400%. In other words, you connect with more prospects and have more meaningful conversations.

This JustCall alternative puts a lot of emphasis on compliance. It constantly reminds your reps of specific regulations they need to adhere to during calls. Plus, the system tracks how well reps follow these reminders and flags areas where extra coaching may be necessary.

Key Features

• Priority Lead Management: Focus your reps' efforts on high-value leads by prioritizing them within the dialing queue.

• AI Insights: Get AI assistance as you nurture prospects and work on your conversations.  

• Call Recording: Keep a record of your call for compliance, quality assurance, or training purposes.

• Compliance Reminders: Stay on top of industry regulations with automated compliance reminders during calls.

Pricing

You'll need to contact their sales team for a quote.

Pros

• Commitment to compliance 

• Easy to use 

• Responsive support 

• High call quality 

Cons

• No public pricing information

Choosing the Right JustCall Alternative 

JustCall is a promising tool that can simplify your outbound strategy. But it falls short in a lot of ways—and in a lot of use cases.

At ServiceBell, we’ve worked hard to develop the ideal outbound dialer for businesses looking to take a more holistic approach to sales and CS. Our inbound-aware dialer lets you transfer inbound success directly to your outbound strategy through powerful features like automatic enrichment, visitor monitoring, and more.

Want to learn more? Request a demo and see ServiceBell in action.

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