Don’t waste your reps’ time by forcing them to consider every single visitor on your website. Why not just directly spoon-feed them VIP visitors?

Here’s everything you need to know to set up Slack alerts and a dedicated live feed for ONLY qualified VIP visitors. So your reps can quickly pounce on them — without having to dig through mountains of unqualified tire-kickers. Let’s roll.

‍

1. Create VIP Visitor Segments

Before creating your VIP visitor live feed, you need to create all of the visitor segments that indicate a visitor is “VIP”. Here’s how:

→ For High-Intent Page Visitors

Create a ServiceBell visitor segment for people actively viewing pages like pricing, demo request, contact, etc.

→ For Prospects Viewing Proposals

Create a ServiceBell visitor segment for prospects actively viewing your proposal or quote pages.

→ For Prospects With Open Deals

Create a ServiceBell visitor segment for prospects with active deals viewing your website.

→ For Prospects With “No Decision” Deals

Create a ServiceBell visitor segment for prospects with "no decision" deals actively viewing your website.

→ For Target Account Visitors

Create a ServiceBell visitor segment for target account visitors actively viewing your website.

→ For Visitors From Your Reps’ LinkedIn Profiles

Create a ServiceBell visitor segment for LinkedIn prospects who came through your reps' LinkedIn profile.

→ For Ad Campaign Visitors

Create a ServiceBell visitor segment for people who landed on your site via ad click-throughs.

‍

2. Setup a Dedicated Live Feed for VIP Visitors

Once you have all of your VIP visitor segments created — now it’s time to create a user group for your reps and the dedicated VIP visitor live feed. Here’s how:

Create a User Group for Sales Reps

Create a ServiceBell user group for your sales reps (to use for live feeds and Slack alerts).

Setup VIP Visitor Live Feed for Your Reps

Create a ServiceBell dedicated live feed for VIP visitors.

‍

3. Route VIP Visitors to The Perfect Reps

Why stop with just a live feed? Make your reps’ lives even easier by directly routing VIP visitors to them. Giving them instant Slack alerts they can quickly pounce on. Here’s how:

‍

(Optional) Auto Reveal VIP Visitor Identities

Use ServiceBell to auto reveal the identities (company, account, etc) of specific visitor segments.

‍

Related ServiceBell Plays

• “Video Call & Qualify Prospects Directly Through Your Website (Using ServiceBell)”
  ‍(for your reps)

• "Turn Cold Email Click-Throughs Into Warm Conversations"
  ‍(for your reps)

‍