Nov 22, 2023

Use Canned Responses to Grab Visitors’ Attention & Answer FAQs Quickly

Use ServiceBell canned responses to quickly send pre-saved messages to website visitors.

What is a Canned Response?

It’s a pre-saved chat message you can quickly send visitors, to:

  • Grab their attention

  • Answer common questions

  • …or pretty much anything you want

How to Create & Send Canned Responses


Canned Response Examples

  • Welcome Messages
    “Hey there! Let me know if you have any questions (this is a real person btw)”
    → “Welcome! I’m [NAME]. I’ll be online for a few hours. Ping me with any questions you have.”

  • Attention Grabbers
    → “Hey — could I ask you a question? (human btw)”
    → “Not ChatGPT - real human here haha. Mind if I ask you something?”

  • Common FAQs
    “Yup! Live video calling is included in ServiceBell’s free tier.
    → “ServiceBell might be able to help your e-commerce site. Could you link me it?”
    <First Name> *real person, here live, lol  - happy to show you how <Company/Product> works; any questions on the platform?  :-)
    <First Name>  *real person, here live, lol  - Click the “Call” Button to video call me live & see how <Company/Product> works!  :-)

Summary? I Guess?

Do people even read summaries? Does this really need one? 😭

Your first AI Sales Rep is waiting

Your website should engage every visitor. Rep.ai can help.

Your first AI Sales Rep is waiting

Your website should engage every visitor. Rep.ai can help.

Your first AI Sales Rep is waiting

Your website should engage every visitor. Rep.ai can help.

Your first AI Sales Rep is waiting

Your website should engage every visitor. Rep.ai can help.